Service Catalog Rates

FY24 - FY25 Service Rates

(Rates subject to change for FY26)

	Cloud Operations
	Code	Name	Billing Unit	FY24	FY25	Status/Notes	Bundle Required
1	5737	Shared File Server	Acct/Month	$12.00	$12.00	Onboarding Suspended	None
2	5761	Virtual Storage	GB/Month	$0.09	$0.09		None
3	5762	Enterprise Compute	Compute Unit/Month	N/A	$64.78		None
4	5781	System Backup	GB/Month	$0.09	$0.09		None
5	5792	AWS Cloud Consumption	OnDemand Consumption/Month	$0.00*	$0.00*		None
6	5793	Azure Cloud Consumption	OnDemand Consumption/Month	$0.00*	$0.00*		None
7	5794	GCP Cloud Consumption	OnDemand Consumption/Month	$0.00*	$0.00*		None
	Data Structure Infrastructure Services
	Code	Name	Billing Unit	FY24	FY25	Status/Notes	Bundle Required
8	5777	Rack Space Phoenix	Per 1U	$75.00	$75.00		None
9	6411	Rack Space Tucson	Per 1U	$25.00	$25.00		None
	Mainframe
	Code	Name	Billing Unit	FY24	FY25	Status/Notes	Bundle Required
10	3210	Mainframe Prime	CPU Hour	$50.00	$38.00	Onboarding Suspended	None
11	3222	Mainframe Non-Prime	CPU Hour	$25.00	$19.00	Onboarding Suspended	None
12	3421	Mainframe Online Storage	GB/Month	$7.00	$5.00	Onboarding Suspended	None
13	3511	Mainframe Virtual Tape Storage	GB/Month	$0.36	$0.30	Onboarding Suspended	None
14	3541	Mainframe Migrated Data	GB/Month	$4.00	$2.00	Onboarding Suspended	None
	Software
	Code	Name	Billing Unit	FY24	FY25	Status/Notes	Bundle Required
15	4620	IT Service Management (ITSM) Tenant	User/Month	$0.00	$3,357.35		Requires 4621 or 4622
16	4621	IT Service Management (ITSM) Fulfiller License	User	$0.00	$91.77		Requires 4620
17	4622	IT Service Management (ITSM) Business Stakeholder License	User	$0.00	$21.78		Requires 4620
18	5531	Web Apps Hosting	10MB/Month	$10.00	$10.00	Onboarding Suspended	None
19	5561	CRM Hosting	User/Month	$66.00	$66.00	Onboarding Suspended	None
20	5572	Enterprise Workspace Collaboration	User/Month	$10.42	$10.42		None
21	5573	Archived Workspace Account	User/Month	$0.00	$2.08		None
22	5584	Assured Workspace Collaboration	Acct/Month	$25.61	$28.69		None
23	5595	Email Marketing Services	Acct/Month	$31.00	$31.00		None
24	5596	Email Marketing Services Plus	Acct/Month	$112.00	$112.00		None
25	5610	API Hosting	API/Month	$150.00	$150.00		None
26	8270	Dedicated SQL Server	Database	$750.00	$750.00		None
27	8275	Shared SQL Server	Database	$137.00	$137.00		None
	Professional Services
	Code	Name	Billing Unit	FY24	FY25	Status/Notes	Bundle Required
28	5211	End User Support (Subscription)	Device	$30.00	$30.00		None
29	5231	Desktop Support Technician	Hour	$85.00	$85.00		Requires 5211, 7280
30	5411	Programming Services	Hour	$95.00	$95.00		None
31	5711	Server Support (Subscription)	Device/Month	$183.87	$183.87		Requires 5762
32	5721	Server Technician	Hour	$95.00	$95.00		None
33	7280	Service Desk (Subscription)	Agency/Month	$5,333.33	$5,333.33		None
34	8221	Database Specialist	Hour	$95.00	$95.00		None
	Online Services (Services at No Additional Cost)
	Code	Name	Price			Status/Notes	Bundle Required
35	N/A	Web Portal Application	N/A			**	None
36	N/A	Online Payment Processing	N/A			**	None
37	N/A	Agency Platform Website	N/A			**	None
38	N/A	Domain Name Approval	N/A			**	None
39	N/A	Simple Payment Website	N/A			**	Requires Online Payment Processing
40	N/A	Multimedia Image Service	N/A			**	Bundled with Agency Platform Website and Simple Payment Website
41	N/A	Website Quality Assurance Monitoring	N/A			**	Bundled with Agency Platform Website and Simple Payment Website
42	N/A	Arizona Public Meetings Account	N/A			**	None
	Enterprise Security (Services at No Additional Cost provided by the Department of Homeland Security)
	Code	Name	Price			Status/Notes	Bundle Required
43	N/A	Advanced Endpoint Protection (AEP)	N/A			**	None
44	N/A	Email Encryption	N/A			**	None
45	N/A	Multi-Factor Authentication (MFA)	N/A			**	None
46	N/A	Anti-Phishing	N/A			**	None
47	N/A	Security Awareness Training (SAT)	N/A			**	None
48	N/A	Security Operations Center (SOC)	N/A			**	None
49	N/A	Server Hardening	N/A			**	None
50	N/A	Vulnerability Management	N/A			**	None
51	N/A	Web Application Firewall (WAF)	N/A			**	None
52	N/A	Web Content Filtering (WCF)	N/A			**	None

Service Rates Legend

	Category
	Status/Notes	Explanation
	Code	4 digit number on invoices to indicate an agency's consumption of a service.
	Onboarding Suspended	No longer onboarding new agencies to the service.
	Canceled	Service will no longer be provided after a designated date.
	*	Rate is based on OnDemand Consumption per month.
	**	Service is being paid for by an alternate state funding source such as the Web Portal and IT Fund. Agencies will not be invoiced for the service by ADOA-ASET.