Mainframe Online Storage

Mainframe Online Storage

About Mainframe Online Storage

Mainframe Online Storage allows agency users to effectively store and retrieve their data in a real-time environment. Data is stored on a state-of-the-art Hosted Direct Access Storage Device (DASD) solution. This service is currently provided through Z Cloud.

What problems it solves

Agencies are able to store data online. That data is retrievable in real time. This allows for efficient and expedited data retrieval for various business requirements.

What the Service provides
  • Agencies will be provided a safe and secure storage solution for mainframe data hosted in a provided DASD storage solution. Data is replicated in real-time to an offsite disaster recovery environment.
Benefits of this Service
  • Customer benefits include safely storing data in a real-time environment as well as real-time backups to the offsite Disaster Recovery solution.

 

Billing Unit: GB/Month
Billing Code: 3421

 

Eligible Customers
  • No new customers accepted
Service Prerequisites
  • N/A
Scope of Service
  • Under the management of ASET, we provide the total operations and maintenance of the Hosted Mainframe environment including the DASD storage solution and offsite Disaster Recovery solution. The customer manages and operates individual agency-designed business applications including their data storage requirements and processes.
  • Customers can request assistance or support from Kyndryl (formerly IBM) via phone at (855) 300-5067 or email at [email protected].
  • If you would like to add or decommission a service, please submit a service ticket via the ServiceNow Customer portal. Click on ADOA-ASET Service Desk and then select the appropriate service.
Service Commitment
  • Support hours are 24x7x365 availability
  • SLA for DASD Production Availability is 99.90% Uptime Monthly
  • Disaster Recovery
    • Recovery Time Objective of 8 hours
    • Recovery Point Objective of 1 hour
Related Services
How to order this Service

To order this service or for any questions related to it, please reach out to your Engagement Manager or submit a request using our Contact form (select Subject "Engagement Management").