Multimedia Image Service

Multimedia Image Service

About Multimedia Image Service is a collection of images owned by, created for, or licensed for use by the State of Arizona. A variety of media repositories enable users to locate photos, icons, logos, and more to use for Official State of Arizona website projects. Images belonging to or licensed to the State may also be added and made available for use by other Arizona State Agencies, Boards, and Commissions.

What problems it solves

Stock photo repositories can be expensive. The Multimedia Image Service benefits all state agencies by consolidating all stock photo needs into a single location rather than spreading costs and access across multiple services.

What the Service provides
  • Access to the State licensed multimedia repositories. Access allows agency users to search and download stock photos, videos, and other multimedia assets for use in Official State of Arizona website projects.
Benefits of this Service
  • Multimedia Image Service provides a large catalog of high-quality stock photos in an array of sizes and formats.


Billing Unit: N/A
Billing Code: N/A (Service is not billed by ASET due to funding from other sources)


Eligible Customers
  • Any State Agencies, Boards or Commissions with an Agency Platform Website
Service Prerequisites
  • When adding or requesting images, it is essential to read both this site's terms of use and any restrictions that may apply to individual media.
  • This service is automatically bundled with Agency Platform Website and Simple Payment Website.
Scope of Service
  • ASET Responsibilities:
    • Host the tool and distribute credits to users as needed. ASET also maintains a repository of photos that have already been paid for and downloaded to save the state cost and effort.
  • Customer/Agency Responsibility:
    • Agency users will be responsible for finding and downloading the photos they need for their work.
    • Customers can request assistance or support via the ServiceNow Customer portal. Click on ADOA-ASET Service Desk. Select Digital Government then Image Repository Service.
    • If you would like to add or decommission a service, please submit a service ticket via the ServiceNow Customer portal. Click on ADOA-ASET Service Desk and then select the appropriate service.
Service Commitment
  • Our goal is to have an incident assigned to someone within 4 business hours of the ticket being created within the system and have the incident resolved (or a path to resolution documented and communicated to the customer) within two business days.
Related Services
How to order this Service

To order this service or for any questions related to it, please reach out to your Engagement Manager or submit a request using our Contact form (select Subject "Engagement Management").