AZNet III is the official telecommunications program servicing all State of Arizona agencies, boards, and commissions with outsourced voice and networking services and equipment, which are contracted at a predictable, user-based monthly charge.
Contract oversight is performed by the Enterprise Infrastructure & Communications (EIC) team within the ASET division of ADOA.
In accordance with Arizona Revised Statutes § 41-712, the Arizona Department of Administration (ADOA) was tasked with establishing and overseeing a statewide contract for telecommunication services and equipment, known as AZNet (Arizona Network).
As of October 1, 2020, the State of Arizona entered into a 5-year contract named AZNet III (with up to 2 additional 1-year extensions). This contract was broken into three towers: Network/Security/Wi-Fi, Voice Communications, and a dedicated Call Center (with Lumen awarded all three towers).
To view the complete AZNet III contract, visit the Arizona Procurement Portal.
To report an issue to AZNet Support, please email [email protected]. To contact the ASET Service Desk by phone, call the ADOA Service and Support Center at 602-364-4444 and select option 1. (Please note that due to high call volume, customer wait times may be longer than anticipated.)