Mainframe Non-Prime
Mainframe Non-Prime
About Mainframe Non-Prime
Mainframe Non-Prime covers Hosted mainframe CPU utilization occurring between 5:00 PM and 7:00 AM on regular business days. All weekends and Holidays are considered Non-Prime. This service is currently provided through Z Cloud.
The Mainframe CPU utilization covers various processing workloads on the Mainframe. Those workload types offered on the Hosted Mainframe include: CICS Processing, IMS/DC Processing, Batch Processing, CA/Datacom, TSO Processing, and DB/2.
Mainframe Prime and Non-Prime represent windows of time that are used to determine rates applied to specific services.
What the Service provides
- Allows for agency designed applications to be run on the Hosted Mainframe and for the agency to choose the time-of-day and rate that best suits their business need. This allows agencies to fulfill their agency specific business missions on an operational day to day basis.
Benefits of this Service
- The Hosted Mainframe boasts multiple benefits such as low maintenance through Hosted infrastructure operations, a state of the art processor, and Business Continuity in case of Disaster.
Billing Unit: CPU Hour
Billing Codes: 3207 TSO, 3220 CICS (Non-Prime), 3221 Batch (Non-Prime), 3222 IMS (Non-Prime), 3224 Datacom (Non-Prime), 3228 DB/2 (Non-Prime)
Eligible Customers
- No new customers accepted
Service Prerequisites
- N/A
Scope of Service
- Kyndryl (formerly IBM), under the management of ASET, provides the total operations and maintenance of the Hosted Mainframe environment. Customer manages and operates individual agency designed business applications and processes.
- Customers can request assistance or support from Kyndryl via phone at (855) 300-5067 or email at [email protected].
- If you would like to add or decommission a service, please submit a service ticket via the ServiceNow Customer portal. Click on ADOA-ASET Service Desk and then select the appropriate service.
Service Commitment
- Support hours are 24x7x365 availability
- Disaster Recovery
- Recovery Time Objective of 8 hours
- Recovery Point Objective of 1 hour
Related Services
- TSO Processing
- CICS Processing
- Batch Processing
- IMS/DC Processing
- CA/Datacom
- DB/2
How to order this Service
To order this service or for any questions related to it, please reach out to your Engagement Manager.