Service Catalog Rates

FY23 - FY24 Service Rates

	Cloud Operations
	Code	Name	Billing Unit	FY23	FY24	Status/Notes	Bundle Required
1	5737	Shared File Server	Acct/Month	$12.00	$12.00	Onboarding Suspended	None
2	5761	Virtual Storage	GB/Month	$0.09	$0.09		None
3	5762	Enterprise Compute	Compute Unit/Month	N/A	$64.78		None
4	5781	System Backup	GB/Month	$0.09	$0.09		None
	Data Structure Infrastructure Services
	Code	Name	Billing Unit	FY23	FY24	Status/Notes	Bundle Required
5	5777	Rack Space Phoenix	Per 1U	$75.00	$75.00		None
6	6411	Rack Space Tucson	Per 1U	$25.00	$25.00		None
	Mainframe
	Code	Name	Billing Unit	FY23	FY24	Status/Notes	Bundle Required
7	3210	Mainframe Prime	CPU Hour	$50.00	$50.00	Onboarding Suspended	None
8	3222	Mainframe Non-Prime	CPU Hour	$25.00	$25.00	Onboarding Suspended	None
9	3421	Mainframe Online Storage	GB/Month	$7.00	$7.00	Onboarding Suspended	None
10	3511	Mainframe Virtual Tape Storage	GB/Month	$0.36	$0.36	Onboarding Suspended	None
11	3541	Mainframe Migrated Data	GB/Month	$4.00	$4.00	Onboarding Suspended	None
	Software
	Code	Name	Billing Unit	FY23	FY24	Status/Notes	Bundle Required
12	4620	IT Service Management (ITSM) Tenant	User/Month	$0.00	$3,357.35		None
13	5531	Web Apps Hosting	10MB/Month	$10.00	$10.00	Onboarding Suspended	None
14	5561	CRM Hosting	User/Month	$66.00	$66.00	Onboarding Suspended	None
15	5572	Enterprise Workspace Collaboration	User/Month	$10.42	$10.42	Previously Enterprise Email	None
16	5573	Archived Workspace Account	User/Month	$0.00	$2.08	Charges Start 4/1/24	None
17	5584	Assured Workspace Collaboration	Acct/Month	$25.61	$25.61		None
18	5595	Email Marketing Services	Acct/Month	$31.00	$31.00		None
19	5596	Email Marketing Services Plus	Acct/Month	$112.00	$112.00		None
20	5610	API Hosting	API/Month	$150.00	$150.00		None
21	8270	Dedicated SQL Server	Database	$750.00	$750.00		None
22	8275	Shared SQL Server	Database	$137.00	$137.00		None
	Professional Services
	Code	Name	Billing Unit	FY23	FY24	Status/Notes	Bundle Required
23	5211	Desktop Support (Subscription)	Device	$30.00	$30.00		None
24	5231	Desktop Support Technician	Hour	$85.00	$85.00		Requires 5211, 7280
25	5411	Programming Services	Hour	$95.00	$95.00		None
26	5711	Server Support (Subscription)	Device/Month	$183.87	$183.87		Requires 5762
27	5721	Server Technician	Hour	$95.00	$95.00		None
28	7280	Service Desk (Subscription)	Agency/Month	$5,333.33	$5,333.33		None
29	7290	eLicensing Basic (Subscription)	N/A	$11,698.00	$11,698.00		Onboarding Suspended
30	7295	eLicensing Advanced (Subscription)	N/A	$16,698.00	$16,698.00		Onboarding Suspended
31	8221	Database Specialist	Hour	$95.00	$95.00		None
	Online Services (Services at No Additional Cost)
	Code	Name	Price			Status/Notes	Bundle Required
32	N/A	Web Portal Application	N/A			**	None
33	N/A	Online Payment Processing	N/A			**	None
34	N/A	Agency Platform Website	N/A			**	None
35	N/A	Domain Name Approval	N/A			**	None
36	N/A	Simple Payment Website	N/A			**	Requires Online Payment Processing
37	N/A	Multimedia Image Service	N/A			**	Bundled with Agency Platform Website and Simple Payment Website
38	N/A	Website Quality Assurance Monitoring	N/A			**	Bundled with Agency Platform Website and Simple Payment Website
	Enterprise Security (Services at No Additional Cost provided by the Department of Homeland Security)
	Code	Name	Price			Status/Notes	Bundle Required
39	N/A	Advanced Endpoint Protection (AEP)	N/A			**	None
40	N/A	Email Encryption	N/A			**	None
41	N/A	Multi-Factor Authentication (MFA)	N/A			**	None
42	N/A	Anti-Phishing	N/A			**	None
43	N/A	Security Awareness Training (SAT)	N/A			**	None
44	N/A	Security Operations Center (SOC)	N/A			**	None
45	N/A	Server Hardening	N/A			**	None
46	N/A	Vulnerability Management	N/A			**	None
47	N/A	Web Application Firewall (WAF)	N/A			**	None
48	N/A	Web Content Filtering (WCF)	N/A			**	None

Service Rates Legend

	Category
	Status/Notes	Explanation
	Code	4 digit number on invoices to indicate an agency's consumption of a service.
	Onboarding Suspended	No longer onboarding new agencies to the service.
	Canceled	Service will no longer be provided after a designated date.
	**	Service is being paid for by an alternate state funding source such as the Web Portal and IT Fund. Agencies will not be invoiced for the service by ADOA-ASET.