Service Catalog Rates
Service Catalog Rates

Service Catalog Rates

Service Catalog Rates

FY23 - FY24 Service Rates

  Cloud Operations  
  Code Name Billing Unit FY23 FY24 Status/Notes Bundle Required
1 5737 Shared File Server Acct/Month $12.00 $12.00 Onboarding Suspended None
2 5761 Virtual Storage GB/Month $0.09 $0.09   None
3 5762 Enterprise Compute Compute Unit/Month N/A $64.78   None
4 5781 System Backup GB/Month $0.09 $0.09   None
5 5792 AWS Cloud Consumption OnDemand Consumption/Month $0.00* $0.00*   None
6 5793 Azure Cloud Consumption OnDemand Consumption/Month $0.00* $0.00*   None
7 5794 GCP Cloud Consumption OnDemand Consumption/Month $0.00* $0.00*   None
  Data Structure Infrastructure Services  
  Code Name Billing Unit FY23 FY24 Status/Notes Bundle Required
8 5777 Rack Space Phoenix Per 1U $75.00 $75.00   None
9 6411 Rack Space Tucson Per 1U $25.00 $25.00   None
  Mainframe  
  Code Name Billing Unit FY23 FY24 Status/Notes Bundle Required
10 3210 Mainframe Prime CPU Hour $50.00 $38.00 Onboarding Suspended None
11 3222 Mainframe Non-Prime CPU Hour $25.00 $19.00 Onboarding Suspended None
12 3421 Mainframe Online Storage GB/Month $7.00 $5.00 Onboarding Suspended None
13 3511 Mainframe Virtual Tape Storage GB/Month $0.36 $0.30 Onboarding Suspended None
14 3541 Mainframe Migrated Data GB/Month $4.00 $2.00 Onboarding Suspended None
  Software              
  Code Name Billing Unit FY23 FY24 Status/Notes Bundle Required
15 4620 IT Service Management (ITSM) Tenant User/Month $0.00 $3,357.35   Requires 4621 or 4622
16 4621 IT Service Management (ITSM) Fulfiller License User/Month $0.00 $91.77   Requires 4620
17 4622 IT Service Management (ITSM) Business Stakeholder License User/Month $0.00 $21.78   Requires 4620
18 5531 Web Apps Hosting 10MB/Month $10.00 $10.00 Onboarding Suspended None
19 5561 CRM Hosting User/Month $66.00 $66.00 Onboarding Suspended None
20 5572 Enterprise Workspace Collaboration User/Month $10.42 $10.42 Previously Enterprise Email None
21 5573 Archived Workspace Account User/Month $0.00 $2.08 Charges Start 4/1/24 None
22 5584 Assured Workspace Collaboration Acct/Month $25.61 $25.61   None
23 5595 Email Marketing Services Acct/Month $31.00 $31.00   None
24 5596 Email Marketing Services Plus Acct/Month $112.00 $112.00   None
25 5610 API Hosting API/Month $150.00 $150.00   None
26 8270 Dedicated SQL Server Database $750.00 $750.00   None
27 8275 Shared SQL Server Database $137.00 $137.00   None
  Professional Services  
  Code Name Billing Unit FY23 FY24 Status/Notes Bundle Required
28 5211 Desktop Support (Subscription) Device $30.00 $30.00   None
29 5231 Desktop Support Technician Hour $85.00 $85.00   Requires 5211, 7280
30 5411 Programming Services Hour $95.00 $95.00   None
31 5711 Server Support (Subscription) Device/Month $183.87 $183.87   Requires 5762
32 5721 Server Technician Hour $95.00 $95.00   None
33 7280 Service Desk (Subscription) Agency/Month $5,333.33 $5,333.33   None
34 7290 eLicensing Basic (Subscription) N/A $11,698.00 $11,698.00   Onboarding Suspended
35 7295 eLicensing Advanced (Subscription) N/A $16,698.00 $16,698.00   Onboarding Suspended
36 8221 Database Specialist Hour $95.00 $95.00   None
  Online Services (Services at No Additional Cost)  
  Code Name Price Status/Notes Bundle Required
37 N/A Web Portal Application N/A ** None
38 N/A Online Payment Processing N/A ** None
39 N/A Agency Platform Website N/A ** None
40 N/A Domain Name Approval N/A ** None
41 N/A Simple Payment Website N/A ** Requires Online Payment Processing
42 N/A Multimedia Image Service N/A ** Bundled with Agency Platform Website and Simple Payment Website
43 N/A Website Quality Assurance Monitoring N/A ** Bundled with Agency Platform Website and Simple Payment Website
44 N/A Arizona Public Meetings Account N/A ** None
  Enterprise Security (Services at No Additional Cost provided by the Department of Homeland Security)  
  Code Name Price Status/Notes Bundle Required
45 N/A Advanced Endpoint Protection (AEP) N/A ** None
46 N/A Email Encryption N/A ** None
47 N/A Multi-Factor Authentication (MFA) N/A ** None
48 N/A Anti-Phishing N/A ** None
49 N/A Security Awareness Training (SAT) N/A ** None
50 N/A Security Operations Center (SOC) N/A ** None
51 N/A Server Hardening N/A ** None
52 N/A Vulnerability Management N/A ** None
53 N/A Web Application Firewall (WAF) N/A ** None
54 N/A Web Content Filtering (WCF) N/A ** None

Service Rates Legend

  Category
  Status/Notes Explanation
  Code 4 digit number on invoices to indicate an agency's consumption of a service.
  Onboarding Suspended No longer onboarding new agencies to the service.
  Canceled Service will no longer be provided after a designated date.
  * Rate is based on OnDemand Consumption per month.
  ** Service is being paid for by an alternate state funding source such as the Web Portal and IT Fund. Agencies will not be invoiced for the service by ADOA-ASET.