Service Desk Support Services

About Service Desk Support Services

Service Desk Support Services [Patch Management: Patching as a Service (PaaS)] delivers expert patch management services via Tanium, ensuring workstations receive timely and accurate patches, regardless of the absence of an in-house administrator.

What problems it solves

Provides patch management solutions for agencies who might not have dedicated staff for this purpose.

ITAC Meeting - February 17, 2021

Database Specialist

About Database Specialist

This service issues database specialists to provide support on database design, assessments, process automation, ETL (Extract, Transform, Load), upgrades and migrations, and maintenance activities for a requested length of time or depth of a project. This service also offers Data Warehouse design and implementation for analytics and Business Intelligence (BI) applications.

ITAC Meeting - January 20, 2021

ITAC Meeting - December 16, 2020

ITAC Meeting - November 18, 2020

ITAC Meeting - October 21, 2020

ITAC Meeting - September 16, 2020

ITAC Meeting - August 19, 2020