Online Payment Processing through ADOA-ASET Web Portal utilizes the Secure Checkout Service (SCS), jBilling and Bank of America (BOA). AZ.Gov SCS is a checkout utility that is not tied to a specific agency application and allows external agency applications to access the AZ.Gov credit card payment engine. The SCS includes a user interface for the collection of payment information and presentation of a payment receipt. The SCS connects to the jBilling application which interacts with BOA and processes the payment. Upon final receipt of funds, the transactions are automatically reconciled and reported to AFIS. The Payment portal currently handles both Credit Card and ACH (savings and checking) account payments. Refunds, if required, can also be processed directly from the jBilling application without any hassle.
Benefits of doing transaction processing through ADOA-ASET Web Portal:
1> Payment processing is handled in a PCI compliant Environment/ Process.
2> Payment reconciliation is straightforward as the process feeds the reconciled data into AFIS.
3> Updates if any has to be done now or in future to the payment processing due to any Statue or Regulatory changes is taken care by ADOA-ASET without any charge to the agency.
4> Updates if any has to be done now or in future to the payment processing system due to AFIS Changes is taken care by ADOA-ASET without any charge to the agency.
5> Refunds can be processed directly from Jbilling system without the need to issue manual checks to customers.
Do you need this service?
Yes, your agency can benefit from this service if your agency receives payments from customers/citizens/employees for any product and/or service.
Can the payment engine handle splits?
Yes, Product/Service/ Account based splits are coded in AFIS and when report is sent from Jbilling to AFIS the respective funds are credited automatically.
Can recurring billing be handled in this process?
Yes, Jbilling will be set to handle recurring billing. Currently being done for ADOT
Are there any setup fees?
If the agency application is handled by agency then ADOA –ASET does not charge any setup fees for SCS,Jbilling,BOA,and AFIS setup and configurations.
Do you have test environments for testing process before going live?
Yes, we currently have Staging environment where agencies can test the connectivity and process before going live.ADOA-ASET can also help with this testing process.
How are payment processing issues if any addressed?
For Web-Portal and Payment Processing issues please contact the Service Desk at 602-364-4444 Option 3 for immediate assistance. The request will be handled by the respective team based on the type of issue/ request.
How does ADOA-ASET ensure system availability?
ADOA-ASET has set up 24x7 monitoring services to constantly monitor the uptime for the setup. Issues if any with the network etc is address instantly on a case to case basis.
Note : For Web-Portal and Payment Processing issues please contact the Service Desk at 602-364-4444 Option 3 for immediate assistance.
Online Payment Solution