Desktop Support Technician (Hourly)

ABOUT DESKTOP SUPPORT TECHNICIAN

The Desktop Support Technician is available at an hourly rate to assist with unsupported devices such as cell phone setup and printer troubleshooting, ensuring that state agencies, boards and commissions have a stable, efficient computing environment. Utilization of a Desktop Support Technician requires Desktop Support Basic or Advanced. 

BENEFITS OF THIS SERVICE

      •       A Desktop Support Technician provides personalized assistance to complete requested tasks as needed, all at an hourly rate

      •       Eliminates the need for more internal agency resources for end user support

      •       Integrated security compliance management allows departments to set baselines for security, bringing them into compliance when needed

IMPORTANCE TO YOUR AGENCY/BOARD

     •       Personalized on-site support ensures that requests are effectively completed, saving agencies and boards time, money and resources

RELATED SERVICES

      •       Desktop Support Basic

      •       Desktop Support Advanced