FAQ
What is the current Emergency Telecommunications Excise Tax rate for 9-1-1?
The current tax is $.20 for both wireline and wireless access lines. This change was effective on July 1, 2007.
What costs are eligible for funding from the Emergency Telecommunication Services Revolving Fund?
Necessary 9-1-1 Network costs, Station Terminal Equipment and Maintenance of that equipment are all eligible expenditures. Also eligible, are necessary and appropriate consulting services or administration costs (3% for State Administrative Costs and 2% for local community Network Management), not to exceed five percent of the amounts deposited annually.
What levels of 9-1-1 services are available in Arizona?
Of all wireline telephone services provided, 100% include access to 9-1-1. Of this, 96% of all telephone services have Enhanced 9-1-1. See the 9-1-1 status map which shows types of service.
Wireless Enhanced 9-1-1 Phase II is available in Cochise, Graham, Maricopa, Mohave, Pima, Pinal, Yavapai, Santa Cruz and Yuma Counties as well as the Page area of Coconino County. In these areas, when a 9-1-1 call is placed from a wireless phone, the location of the caller is depicted on a map.
On the maps, there are areas where no telephone services are available, why is that?
Many areas in Arizona are rural and sparsely populated. Currently, no local area exchange carriers offer services in these areas.
How many telephone access lines are in Arizona and how many wireless subscribers are there?
As of December 2011, there are in excess of 3 million access lines and 4.5 million wireless subscribers in the State of Arizona.
What steps are required for funding Enhanced 9-1-1?
The area affected must be 90% addressed.
A completed E9-1-1 Service Plan must be submitted and approved.
The data base must have a less than 5% error rate before the system can be activated.
What is Basic 9-1-1 service?
Basic 9-1-1 is a service that routes a 9-1-1 call to a Public Safety Answering Point (PSAP) for dispatch services. There is no telephone number or address provided with the call.
What is Enhanced 9-1-1 service?
Enhanced 9-1-1 service means a service that routes a 9-1-1 call to a Public Safety Answering Point (PSAP) for dispatch services and delivers the telephone number (Automatic Number Identification-ANI) and in many areas the address (Automatic Location Identification-ALI) of the caller.
What is Wireless Enhanced 9-1-1 service?
Wireless Enhanced 9-1-1 service is identified in two phases. Phase I provides a callback number and the closest cell site location information when a wireless 9-1-1 calls is placed. Phase II provides both a callback number and x/y coordinates of the caller.
What is NG (Next Generation) 9-1-1 service?
Next Generation 9-1-1 (abbreviated NG9-1-1) refers to an initiative aimed at updating the 9-1-1 service infrastructure in the United States and Canada to improve public emergency communications services in a wireless mobile society. In addition to calling 9-1-1 from a phone, it intends to enable the public to transmit text, images, video and data to the 9-1-1 center (referred to as a Public Safety Answering Point, or PSAP). The initiative also envisions additional types of emergency communications and data transfer. This NG9-1-1 infrastructure is intended to replace the current services over time. The National Emergency Number Association (NENA) first identified the need for NG9-1-1 in 2000, and started development actions in 2003, and is nearing full definition and standards for NG9-1-1. Since 2006, the US Department of Transportation (DOT) has been leading their NG9-1-1 Initiative, a research and development project aimed at advancing NG9-1-1.
