ACA IPCC Call Center IVR Modifications (AZNet II Remedy #26625)
Project Description:
The Arizona Health Care Cost Containment System (AHCCCS) is enhancing the Interactive voice response system by adding phone lines. This will result in the ability to process a higher call volume as Affordable Care Act membership increases.
Stakeholder:
Arizona Health Care Cost Containment System
FY Approved:
2014
Project Progress:
Completed
PIJ Document(s):
Total Approved $:
$114,320.00
